Why Netstrata
- Click HERE for Security Tips
- Security Alert
10 Reasons Why You Should Consider
Netstrata
As Your Strata Manager...
1. No lock-in contracts.
Our managing agency agreement is a simple, easy to understand contract that specifies no contract term. This enables the owners within our client schemes the luxury of reviewing our agreement at any time and ensures the highest level of attention and professionalism from our managers for your scheme.
We're confident that with the services we provide the owners within our strata schemes is why our building retention rate is above 97% per annum.
2. A proactive approach.
We believe prevention is better than cure. Our managers undertake regular inspections of their client schemes, either independently or with your executive committee so all pertinent issues may be addressed.
3. An innovative approach.
Our office has been industry leaders for more than 15 years, utilising advances in technology to deliver information to owners, committee members and residents within your scheme. Easy to pay levy options, web access to your scheme's records, electronic storage of data and in 2010 electronic delivery of meeting notices & minutes via email resulting in more efficient and cost effective ways to access information for your scheme.
4. Fewer buildings = more service!
According to recent industry benchmarking surveys our strata managers manage fewer buildings than the industry average, which allows us more time to meet our clients’ needs.
5. Our unique maintenance follow up system
All maintenance works reported to our office are monitored from the time they are first reported until the time they are completed. This ensures that all maintenance works for your property are completed efficiently, cost effectively and to the satisfaction of the owners affected.
6. Experience...the difference
17 of our 21 Strata Managers are fully licensed strata managing agents! We're proud to boast that we employ more Licensed Strata Managing Agents than any strata management company in NSW! Ask yourself, would you rather have the apprentice or the qualified looking after your scheme?
7. Audit of services
Should you elect to appoint our office to manage your scheme we will undertake an audit of all services and services providers to your scheme, Arranging for cost saving energy audits to reduce power consumption, tender process’ for all large expenses to achieve the most value from all strata levy payments.
8. Training... and customer service
Although we boast the most strata management staff, we won't rest on our lorales. We undertake regular training to improve our skills, efficiency and knowledge to provide even more benefits to your scheme. Customer service is high on our list of priorities
9. Our employees are our owners!
In 2007 we initiated an employee share ownership scheme where the majority of employees own a share of Netstrata which has increased employment stability and work ethics.
10. We're community minded...
Our staff are proud to be sponsors of Ronald McDonald House Charities and are involved in many of the industry bodies that affect the strata and community title industry, including the Institute of Strata Title Management, Urban Development Institute of Australia, TAFE NSW and the Australian Property Council.